Services
Follow the links below to find out about Robertson & Watt's services:
Bespoke Wedding Ring Design
This service measures the contours of your engagement ring to ensure a perfect fit between it and the wedding ring you choose. Once a profile has been generated, we will help you find the design that best fits your engagement ring's contours.
Watch/Jewellery Repair and Maintenance
Robertson & Watt takes pride in its after-sales care. We appreciate that your purchase is not just for immediate enjoyment but an investment to be protected and cherished. For this reason we offer repair services including:
- Watch overhauling and battery replacement
- Ring sizing
- Stone Replacement
- General repairs of broken chains, etc.
Valuation Service
For added security and insurance purposes, take advantage of our appraiser valuation system. Following the appraisal, your valuation will be presented in a brochure containing the following:
- A full description of each item and its value.
- Detailed photographs of each item, taken from several angles. This may include internal shots of precious stones of high value.
- A certificate for the insurers.
In addition, all the details on your schedule, with the exception of your name and address, will be uploaded to the e-register.
e-register
The e-register is a network where jewellers, police, insurers and the public can relate to the protection, recovery and/or replacement of treasured possessions. A confidential copy of your valuation is filed on the e-register for safe-keeping, so that in the event of your jewellery getting lost or stolen:
- The police can search the register to find a match for recovered items and trace it back to the registered owner.
- Your insurance company (with your permission) can have a limited view of your valuation on-line to help them settle a claim speedily and efficiently.
Engraving
With our engraving service, you can have your purchases personalised. We can offer you advice on text and a choice of type faces. Items that can be engraved include rings, watches, tankards, quaichs and hip flasks.