Services

IN STORE REPairs

We can carry out many small repairs to your jewellery & watches, in many cases while you wait. For watches we can replace batteries & have a large selection of replacement straps in stock. New catches & rings can be replaced on chains & bracelets, whilst pearls can be rethreaded to look as good as new. If your rings just need brightening up, we also offer a cleaning & checking service, giving you peace of mind about the ongoing condition of your treasured items.

valuations

With the value of gold & diamonds rising, valuations are ever more important. As requested by many insurance companies we work with an independent Valuer who will give you a full appraisal and valuation. We understand the value of your items & treat them with the upmost respect. That is why they are hand carried by us, to and from our Valuer. For added security and insurance purposes, take advantage of our appraiser valuation system. Following the appraisal, your valuation will be presented to you with a copy to pass on to your insurers and a brochure containing the following:

• A full description of each item and its value
• Detailed photographs of each item, taken from several angles
• This may include internal plotting of precious stones of high carat weight

repairs & restorations

Our local Dundee workshop carries out all the jewellery repairs we can't do in our High Street store, so we make sure you have your jewellery back in the shortest possible time. We can repair broken chains, size rings & rhodium plate white gold rings. When you've lost a stone, we can find a matching replacement & repair any worn settings to make your jewellery beautiful again. We can also return watches of brands which we stock to the manufacturer for servicing, glass replacement & resealing to water tight standards.

personalisation

When you would like to give a piece with true meaning, we can engrave a message or initials for you.
We offer a full wedding ring personalisation service. From choosing the band colour and width to specific text style for engraving within the band. For the most important event you deserve the most personal ring to make you feel special. See us in store for a full view of how individual your wedding ring can be.

gift cards

We stock products from over 80 suppliers and currently have thousands of items in stock, so we know choosing can be difficult. Gift cards can be purchased instore to any value you choose.