We can provide you with some market leading services. From full Appraisals and Valuations to in store jewellery repairs. With 170 years in the industry we like to think we know a thing or two about service. We offer the following services:
We can carry out many small repairs to your jewellery & watches, in many cases while you wait. For watches we can replace batteries & have a large selection of replacement straps in stock. New catches & rings can be replaced to chains & bracelets, whilst pearls can be rethreaded to look as good as new. If your rings just need brightening up, we also offer a cleaning & checking service, giving you peace of mind about the ongoing condition of your treasured items
With the value of gold & diamonds rising, valuations are ever more important. As requested by many insurance companies we work with an independent Valuer who will give you a full appraisal and valuation. We understand the value of your items & treat them with the upmost respect. That is why they are hand carried by us, to and from our Valuer. For added security and insurance purposes, take advantage of our appraiser valuation system. Following the appraisal, your valuation will be presented to you with a copy to pass on to your insurers and a brochure containing the following:
Our local Dundee workshop carries out all the jewellery repairs we can't do in our High Street store, so we make sure you have your jewellery back in the shortest possible time. We can repair broken chains, size rings & rhodium plate white gold rings. When you've lost a stone, we can find a matching replacement & repair any worn settings to make your jewellery beautiful again. We can also return watches of brands which we stock to the manufacturer for servicing, glass replacement & resealing to water tight standards.
When you would like to give a piece with true meaning, we can engrave a message or initials for you.
We stock products from over 80 suppliers and currently have thousands of items in stock, so we know choosing can be difficult. Gift cards can be purchased instore to any value you choose.
If you are taking the items you purchase from us home to a country outwith the UK, we can provide you with relevant documents to claim back the tax at the airport at the end of your stay.